Over the past year, organizations have shifted significantly because of market demands. This evolution shows the urgency of staying competitive in an increasingly dynamic competitive arena.

One key insight emerges from recent research: what worked yesterday often fails today or ahead.

What's happening now is just the beginning. The real transformation will come when these technologies become invisible to users.

What matters most reaches well beyond the obvious effects. Appreciating these complexities is critical for organizations planning to prepare adequately.

Key Points

• Industry guidelines are transforming how organizations handle operations.
• The scope of modern systems requires different expertise throughout technology organizations.
• Prioritization of capability building will likely prove more important than pursuing fashionable tools.